Job Description

Quality Analyst

Here at ClosedWon, we are always on the lookout for talented, passionate and exciting people to join our world-class team. We are looking to hire an enthusiastic and motivated Quality Analyst. As a Quality Analyst, you will enrich leads for our clients and ensure that quality is on par with ClosedWon's standards.

This is an inventory job listing, while we may not be actively looking for a new Quality Analyst, we are taking applications for future vacancies as we grow bigger.

What is ClosedWon?

ClosedWon is the AI sales coach for sales enablement, engagement, and prospecting. We have a playful view of the world. Our mission is to end missed connections. If our clients are closing more deals while enjoying life, then we've made a dent in the universe.

ClosedWon is where work becomes a playground. We empower reps to focus on conversations, not clicks, on building relationships, not activity outputs, and to eliminate the 'no-reply' email. We transform KPI data into Sales Coaching with actionable next steps. ClosedWon will democratize the A-player sales process.

Today, we built a multi-touch campaign that automates email, social-selling, and voice. Tomorrow, we will build a Sales Coach AI that accelerates the rate of human connections.

Responsibilities:

• Upload raw leads for the enrichment process
• Analyze and review target customer profile diligently to gather leads and ensure lead information is complete for client to use
• Create and import deliverable for QA stage, as well as tickets and collaborate with other QA's
• Update data management to keep track of lead quantity
• Upload final deliverable to push to client's front-end

Nice-to-have:

• Familiarity with Microsoft Excel/Google Sheets
• Previous experience in lead generation/lead enrichment

Why join ClosedWon?

• Career growth: learn real-world tech experience
• Team: You will work side by side with the brightest talents, including the CEO/Co-Founder, Zen Lenon
• Flexibility: work from home, or from anywhere in the world so long as you have an internet connection
• Inclusion and diversity: we are globally-diverse and we're committed to ensuring equal opportunity for all applicants

What is expected of you at ClosedWon?

• Mindfully listen and apply feedback
• Create an impact and provide value outside of working scope
• Demonstrate integrity and do what is right, especially when no one is looking
• Express transparency to be your authentic self
• Be tenacious, learn fast and learn often

Thank you for your interest in ClosedWon!

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